Despite the decreasing costs of hardware and software products, the increasing complexity of heterogeneous products & technologies and the labour-intensive nature of integration, operation & maintenance - have made the task of infrastructure management difficult.
IT infrastructure is not only a combination of hardware and software. It is looked as “availability of services”. All the components installed properly and integrated seamlessly can only deliver measurable service.
Moreover, services or applications delivered to its users – is a result of synchronized orchestration of all components involved in the total IT infrastructure. Any solution or service in this should be looked in a holistic and comprehensive manner.
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